Service & Repairs

We provide service and sales support to most of West Dorset, and in addition to providing service support to our own customers, we also do work for other national service contractors.

 
 

MANUFACTURER TRAINED ENGINEERS

 
Our three engineers are all manufacturer trained and attend regular refresher courses to ensure that they are kept up to date with the latest products and diagnostic equipment.
 
 

BRAND SERVICE AGENTS

 
We are service agents for our region for the following brands – Amica, Bosch, Fisher & Paykel, Miele, Montpellier, Neff and Siemens and as such we are able to carry out repairs during the relevant manufacturer’s warranty period.
 
Beyond the manufacturer warranty period we have the infrastructure for the supply of parts and technical information to enable us to maintain and repair appliances from most major brands in the UK.
 
Exception – We are NOT Gas Safe registered and are therefore unable to repair or service gas appliances. We can however make local recommendations within our normal trading area.
 
 

SMALL APPLIANCE WORKSHOP

 
Our small appliance engineer has a weekly workshop for repairs / servicing particularly of vacuum cleaners.  We try to keep disruption to a minimum and where possible will provide a loan cleaner whilst your own is with us awaiting repair.

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